We manage a car parks booking engine and collaborate with numerous parking lots. Each new partner is assigned an email alias for communication purposes. Occasionally, incorrect email addresses are added to these aliases, leading to issues like hard bounces or spam reports. It would be beneficial to have a feature that allows us to whitelist specific domains, such as @myparking.it and @myparking.es, to prevent these emails from ending up in suppression lists.

I have a client who relies on receiving orders via email, but their mailbox hard bounced, causing them to miss emails. It would be beneficial to have a safelist feature to prevent hard bounces from stopping email delivery to important clients.

I have two archive mailboxes, and it's crucial that emails sent to them are never put on hold, even if there are soft bounces. Currently, if more than three emails bounce for the same address, the recipient is put on hold for three days. I would like the ability to disable this hold function for specific recipients to ensure continuous email delivery to these critical mailboxes.

We need a way to whitelist our internal email addresses, such as those from @aircompressors.com and @otcindustrial.com, to prevent them from being placed on the On Hold list. This is crucial because emails from these addresses are internal company associates, and any delay or hold could result in penalties for us. Having a whitelist feature would ensure that these important emails are not inadvertently held up.

I would like to have the ability to view the list of recipients who are on hold due to issues like soft bounces. This would help me understand which emails are not being sent and manage my email list more effectively.

I need a way to view emails that have failed or not been sent during the 72-hour period when the automated block is in place. Currently, there's no option to see these recipients from the Dashboard, which limits our ability to manage and review email delivery issues effectively.