Display Error Messages in Portal | Feature Requests

Display Error Messages in Portal

complete

Keppel green Lamprey

It would be very helpful if we could see error messages directly in our Portal. This would make troubleshooting much more convenient and efficient, as we wouldn't have to rely on external communication to understand the issues with email rejections.

Created by Autopilot

October 23, 2025

Agathe Brusset

marked this post as

complete

This is now done with the additional bounce information on the recipient page and the additional deferral reason information on the email page. You can filter out all emails that got Deferred or Bounced to get this information into why an email couldn't be delivered to your recipient.
More information on bounces:
https://www.mailersend.com/help/bounced-emails
And on deferred emails: https://www.mailersend.com/help/what-are-deferred-bounces